Users can also write-off the remaining balance while working on the Payment Posting window.

To write-off a balance:

1.Enter the Payment Amount.
2.To write-off the remaining balance, select the Write-off Remaining Balance check box. Upon selection, the Write-off Reason and Write-off Source drop downs are displayed.
3.Select the Write-off Reason from the drop-down list, if necessary.
4.Select the Write-off Source from the drop-down list. This field is mandatory.
5.Click “Apply/Validate” to validate.
6.Click “Save” to save the details.