If the user wants to have the clearinghouse print and mail claims that will drop to paper (i.e., claims being sent to a payer that doesn’t have a Payer ID #), you can similarly do so while in the Paper queue of the Claims Processing screen.

 

To transmit paper claims to the clearinghouse:

Note: select the check box at the top of the column to select all claims listed.

 

The claim will now be moved to the Billing queue, where the user can manually post a payment. Providers can expect to receive an explanation of benefits (EOB) back in the mail.

 

Note: This Print & Mail service is available to users at a standard fee of $0.47 per claim.