Users can record their mailing of a paper claim within InSync while in the Paper queue of the Claims Processing screen. This will move the claim out of the Claims Processing queue to the Payment queue, where the user can manually post a payment.

To submit batch claims from the paper queue:

1.Click in the check box next to the claim you want to submit.

Note: Click in the check box at the top of the column to select all claims listed.

2.Click “Submit Batch Claims”.

 Note: InSync records the date the user clicked “Submit Batch Claims” as the mailed date for the paper claim. Please keep this in mind when          reviewing system reports.