You can scrub or precheck either single claim or multiple claims on the Claims Processing screen.

Note: To configure the Claim Scrubber feature, please contact the INSYNC support. Once enabled, the user must be assigned access on the Claim Scrubber option. To assign access, click Administration > Roles & Permissions > Billing Module > Manage Privileges link > Claim Scrubber. Select the necessary check boxes.

Select one or more claims to scrub and click the “Scrub Claims” button. For details on viewing scrub claim status, please refer to the Scrubbing Claims.

Once scrubbing is done, the scrub status is updated in the Scrub Status column. The following are the scrub statuses:

•Error - The scrubbed claim has an error.
•Warning - The scrubbed claim has an error.
•No error - The scrubbed claim does not have any error. The claim is ready to be transmitted.
•Claim not scrub - The claim is not yet scrubbed. Select any such claims and click the Scrub Claims button for rechecking before transmitting to clearinghouse.

Click the scrub status. On the pop-up, click the “click here to view claim details” link to view the scrub status. You are then navigated to the Create Claims screen.

On the Create Claims screen, correct the claim details for the identified errors and then click the “Validate and Scrub” button. Once the claim is successfully validated, click the Save & Generate button. For more information on Validating and Scrubbing, please refer to Validate & Scrub.

Click the Back to Claims Processing link to go back to the screen.